Exhibitor FAQ

JADPRO Live takes place at the Gaylord National Resort and Convention Center in National Harbor, Maryland, from October 23 through 26, 2025.

The Exhibit Hall is located on the lower level of the Gaylord National convention center in Prince George’s Exhibit Hall AB.

You can view the online floor plan and exhibitor list here.

Pricing varies between sponsorship opportunities and booth options. To discuss both pricing options and availability, please email alyssa.castellano@conexiant.com or call 201-419-3102.

All cancellation requests must be submitted in writing to Alyssa Hulahan-Castellano at alyssa.castellano@conexiant.com or call 201-419-3102.

On or before June 30, 2025: You will receive a full refund, less the $500 administration fee.

On or after July 1, 2025: No refund will be made for any cancellation received.

The JADPRO Live registration list is NOT available for purchase. Only platinum, gold, silver, and bronze sponsors will receive a registration list of attendees. For questions, please contact alyssa.castellano@conexiant.com.

Confirmed exhibitors can register for badges and reserve hotel rooms via the registration platform. Only the booth’s main contact will have access to the portal with the exhibitors’ complimentary allotments and the ability to purchase additional registrations. If you need to change the main contact, please contact Kelley Moore at kelley.moore@conexiant.com.

All exhibitors must have a badge to access the show floor. If you have questions or need assistance with your login information, please email JADPROLive@maritz.com.

All PAID exhibitor conference registration cancellations require written notification to the conference organizers at JADPROLive@maritz.com. Registration cancellations received by September 5 will receive a full refund minus a $100 processing fee. Cancellations received September 6 through September 25 will receive a 50% refund minus a $100 processing fee. No refunds will be given after September 25, 2025. View the policies page for more information on the cancellation policy.

Yes, lead retrieval can be purchased on the registration platform. The lead retrieval app requires cellular service or Wi-Fi to download and activate. Once downloaded and activated, cellular service/wi-fi is not needed, but you will need it again to sync your leads. The lead retrieval desk will be located just outside the Exhibit Hall.

Two (2) Exhibit Hall-Only badges are included with each 10’ x 10’ booth, and additional passes can be purchased for $250. If you have any registration questions, please email JADPROLive@maritz.com or call 864-208-2922.

No, anyone attending sessions must have a full conference registration.

All exhibitors must pre-register online before arriving onsite. Note that onsite registrations will not be accepted. Exhibitor badges can be picked up at the exhibitor registration desk

You must be officially registered for JADPRO Live to book a hotel room. The main contact will book the booth staffs’ hotel rooms within the official housing block via the official registration site. JADPRO Live is pleased to partner with Maritz as the official housing provider. Please do not contact the hotel directly, as direct hotel reservations will not be accepted.

To reserve an exhibitor room or a block of 10 or more rooms, requests can be made and managed through the JADPRO Live Registration Portal by the main exhibitor contact.

Hotel room blocks are for qualified exhibitors only on a first-come, first-served basis. To be eligible, exhibitors must have submitted a contract for exhibit space prior to requesting hotel rooms. All guests must be registered conference attendees; otherwise, the room reservation will be invalid and subject to cancellation.

Yes, guests can choose between valet and self-parking, both available for a fee. Parking information is available on the hotel’s website here.

Move-In: Wednesday, October 22 (2:00 pm – 8:00 pm EST)
Thursday, October 23 (8:00 am – 12:00 pm EST)

Move-Out: Saturday, October 25 (4:15 pm – 9 pm EST)

*Show hours are in Eastern Time and are subject to change

Thursday, October 23

7:00 pm - 9:00 pm (Welcome Reception)

Friday, October 24

7:00 am – 8:20 am (Exhibit Hall Open & Breakfast)

11:00 am – 12:00 pm (Exhibit Hall Open & Refreshment Break)

1:00 pm – 2:20 pm (Exhibit Hall Open & Lunch)

3:35 pm – 4:35 pm (Exhibit Hall Open & Refreshment Break)

Saturday, October 25

7:00 am – 8:15 am (Exhibit Hall Open & Breakfast)

10:30 am – 11:30 am (Exhibit Hall Open & Refreshment Break)

12:45 pm – 2:00 pm (Exhibit Hall Open & Lunch)

3:00 pm – 4:15 pm (Exhibit Hall Open & Refreshment Break)

4:15 pm (Exhibitor Move-Out)

We highly recommend shipping your materials to the advance warehouse at this address:

Please note your shipment must arrive between September 15 and October 15, 2025.

JADPRO Live 2025
Exhibiting Company Name / Booth #
Levy Exposition Services, Inc.
c/o Liberty CFS NV Inc.
6720 Washington Blvd
Elkridge, MD 21075
Receiving hours: Monday – Friday 9:00 am - 3:00 pm

Early move-in is only available on Tuesday, October 21, and you must receive prior approval from JADPRO Live show management. Exhibitors cannot begin dismantling before the show closes at 4:15 pm on Saturday, October 25. Penalties may apply.

All booths are 10' x 10' but can be joined to create larger spaces.

Each 10’ x 10’ booth space includes the following:

• 8’ high drapery backwall – blue/silver
• 3’ high drapery sidewall – blue/silver
• 1 - 7” x 44” booth identification sign
• Two (2) Exhibit Hall Only badges
• Company logo and 50-word description listed in the printed conference guide*, mobile app, and website.
• Participation in the Exhibit Hall passport program

Available only if a booth is secured before August 25.

All exhibitors must agree to follow the rules and regulations for JADPRO Live 2025, as outlined in the exhibitor portal. Booth guidelines and specifications are also available in the official exhibitor kit from Levy Expositions. Questions? Please contact exhibits@jadprolive.com.

The official general services contractor for JADPRO Live 2025 is Levy Exposition Services. Their customer service department can be reached at operations@levyshow.com or 604-277-1726. Their service desk will be located directly outside the Exhibit Hall entrance.

The exhibitor kit will be emailed to the main booth contact in early June.

No. All furnishings, including carpets, chairs, tables, and wastebaskets, can be rented through the official general services contractor, Levy Exposition Services. Levy will provide each exhibitor with a secure online platform to place their order. Unique links will be emailed to each exhibitor.

Drape: Blue/Silver

Aisle Carpet: "Pepper" (grey with black speckles) *subject to change